الأسئلة الشائعة · About Orders
What should I do if my order does not arrive?
After your order has shipped, the email titled "Shipping Notice" includes the shipping method and tracking number, so please check the delivery status there.
If the issue is still not resolved, please contact the Support Page.
If the issue is still not resolved, please contact the Support Page.
هل ما زلت بحاجة إلى مساعدة؟الاستفسار عن هذا السؤال
أسئلة ذات صلة
- What should I do if I want to select "Combine with a previous order" but can't?
- What should I do if I want to change the color, size, quantity, etc. after placing an order?
- I want to arrange the logistics myself. Do you have a fixed warehouse in Japan, or should it be sent to a logistics address in Japan?
- I want to check the status of my order arrangements.
- Can I change the delivery method?
